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Privacy and Data Collection Policy 

This Privacy and Data Collection Policy explains how Bodo Sperlein Ltd collects and uses your data and how you can influence this. Bodo Sperlein Ltd is a company established in England with its registered address at Unit 2.05 - 2.06 OXO Tower Wharf, Barge House Street, London, SE1 9PH. This Privacy and Data Collection Policy related to our website, email platform and contact database. This version was last updated on 25th May 2018 in compliance with the new EU General Data Protection Regulation laws (GDPR).

 

What we Collect

All types of data listed may refer to personal or professional details, depending on the context.

The types of data collected may include:

Web shop customers

 - Full name 

 - Email address 

 - Telephone number 

 - Address

Existing customers

 - Full name

 - Email address

 - Telephone number

 - Address

Newsletter subscribers

 - Email address

Professional contacts

 - Full name

 - Email address

 - Telephone number

 - Address

 - Company name

 - Job title

Please note that we do not store any sensitive payment information. 

 

How we collect data and on what lawful basis

Web shop customers

Your data is collected during the placement of orders under the lawful basis of consent, as you give your data freely and necessarily to complete your purchase. We will not send you promotional material unless you have also signed up to our newsletter.

Existing customers

Your data was collected during the placement of orders on our old website, by phone, email or in store, under the lawful basis of consent, as you give your data freely and necessarily to complete your purchase.

Newsletter subscribers

Your data is voluntarily given by signing up to the newsletter on our website and is retained under the lawful basis of consent. You are able to unsubscribe at any time by contacting info@bodosperlein.com, or by clicking ‘unsubscribe’ on any email newsletter you receive.

Professional contacts

Your data is gathered under the lawful basis of legitimate interest. It may have been collected at a professional event, such as a trade fair or conference, or found online. We will not send you promotional material, but may contact you in a professional capacity, such as sending press releases.

We store the data of those who enter into a business contract with us are under the lawful basis of a contract.

 

What we do with the data we store

 Web shop customers

Your data will be used by Shopify to process your order. We may use the contact details provided to send you updates about your order. You may be sent promotional material but you are able to unsubscribe at any time by contacting info@bodosperlein.com, or by clicking ‘unsubscribe’ on any email newsletter you receive.

Existing customers

You may be sent promotional material but you are able to unsubscribe at any time by contacting info@bodosperlein.com, or by clicking ‘unsubscribe’ on any email newsletter you receive.

Newsletter subscribers

By subscribing to our newsletter, you agree to receive updates and promotional emails to the address you have provided. Your data is stored in our digital contact book and with our email marketing service (eg. Mailchimp).

Professional contacts

Your data is stored in our digital contact book and you may receive occasional emails from us within a professional capacity, such as press releases.

  

Security

We are committed to ensuring the security of your data. In order to prevent unauthorised access or disclosure we have put in place suitable physical and electronic procedures to safeguard and secure the information.

Any data stored with our email marketing service (eg. Mailchimp) is subject to their data protection and privacy policy.

 

How we use Cookies

Like many other websites, we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

‘Cookies’ are small files that are stored on users' computers. Different information can be stored in the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after a visit to an online platform. Temporary cookies, or ‘session cookies’ or ‘transient cookies’ are cookies that are deleted after a user leaves an online service and closes the browser.

In such a cookie, (e.g. the contents of a shopping cart in an online shop), details are saved. The term ‘permanent’ or ‘persistent’ refers to cookies that remain stored even after the browser has been closed. Therefore these details will be saved even if users visit it after several days.

If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

 

Third Party Cookies

Like many other websites, we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

‘Cookies’ are small files that are stored on users' computers. Different information can be stored in the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after a visit to an online platform. Temporary cookies, or ‘session cookies’ or ‘transient cookies’ are cookies that are deleted after a user leaves an online service and closes the browser.

In such a cookie, (e.g. the contents of a shopping cart in an online shop), details are saved. The term ‘permanent’ or ‘persistent’ refers to cookies that remain stored even after the browser has been closed. Therefore these details will be saved even if users visit it after several days.

If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

 

Privacy

We will not sell, distribute or lease your data to third parties unless we have permission or are required by law to do so.

Please see ‘Collaboration with third parties’ for information about any lawful exceptions.

 

Rights of Data Subjects

You may request details of the personal information we hold by emailing info@bodosperlein.com. You have the right to request that we edit or delete this information at any time.

You have the right to ask for confirmation as to whether the data in question is being processed, and for information about this data, as well as for further information and a copy of the data by Art. 15 GDPR.

According to Art. 16 DSGVO you have the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.

Following Art. 17 GDPR, you have the right to demand that the relevant data be deleted immediately or to require a restriction of the processing of data following Art. 18 GDPR.

You have the right to demand that the data relating to you, which you have provided to us, be obtained following Art. 20 GDPR and request their transmission to other persons responsible.

 

External Payment Service Providers

When making an online purchase, please be aware that your data will be shared with Shopify and the payment provider, should you pay using Paypal. This data is subject to Paypal’s data protection and privacy policy. We do not store your sensitive payment information.

 

External Shipping Service Providers

When making a purchase online or over the phone, please be aware that your data will be shared with an external company for the purposes of shipping the goods to your given address. This information is subject to the data protection and privacy policy of the shipping company.

 

Use of Terms

‘Personal data’ means any information relating to an identified or identifiable natural person; a natural person is considered as identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to an identification number, to location data, to an online identifier (e.g. cookie) or to one or more particular features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

‘Processing’ means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data.

 

Google Analytics 

We use Google Analytics to track use of our website and improve user experience. Under the EU GDPR 2018, this software collects information that is listed as ‘personal data’. It is collected under the lawful basis of legitimate interest. We will never use this data to add personal information to our contact list and will not use it to get in touch with you.

 

Privacy Policy

You agree to the reasonable processing of personal data (as defined in the Data Protection Act 1998) by us for the purposes of processing your orders and delivering goods to you. In processing personal data, we will comply with all relevant legislation and our Privacy Policy displayed on the site.

 

Liability 

We are not liable in case of loss that are not incurred by breach in contract or an act of negligence by us, neither for cases of indirect loss incurred as part of a main loss or damage that could not be reasonably foreseen by you and us. Also, we are not liable if we do not meet obligations stated in the Terms and Conditions affiliated to events that lie beyond our possibilities in human terms of influence.

 

Collaboration with Third Parties

In some contexts of processing it is necessary to disclose data to other persons and companies (contract processors or third parties), transmit them to them or otherwise grant access to the data, this will only be done on a lawful basis.

Parties this may include and lawful basis:

 - Mailchimp

 - Shipping companies in order to fulfil your purchase on the lawful basis of consent

 - Our manufacturers (e.g. in the case of large orders where the shipping is organised to be sent directly from the manufacturer to the client)